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Datenschutzrichtlinie

1. DATA CONTROLLER

 

 

 

The Data Controller is:

Giulio Conti – Loft SPA Massa Marittima

Via Populonia 14, 58024 Massa Marittima (GR), Italy

info@loftspa.it

 

For any request regarding the protection of personal data, you may contact us using the details above.

 

 

2. TYPES OF DATA COLLECTED

 

By browsing our website and using our services, we may collect the following categories of personal data:

 

2.1. Data voluntarily provided by the user

• First and last name

• Email address

• Phone number

• Payment and billing details (in case of direct bookings)

• Information provided through contact forms

 

2.2. Data collected automatically

• IP address

• Browser type and device used

• Pages visited and time spent on the site

• Cookies and tracking technologies (see Cookie Policy)

 

 

3. PURPOSES OF PROCESSING AND LEGAL BASIS

 

The collected data are processed for the following purposes:

Purpose

Legal Basis

Providing booking and hospitality services

Performance of a contract (Art. 6(1)(b) GDPR)

Responding to user requests

User consent (Art. 6(1)(a) GDPR)

Fulfilling legal and tax obligations

Legal obligation (Art. 6(1)(c) GDPR)

Improving the website and user experience

Legitimate interest (Art. 6(1)(f) GDPR)

Marketing activities

User consent (Art. 6(1)(a) GDPR)

 

 

4. DATA RETENTION

 

Personal data are retained for the time strictly necessary for the purposes for which they were collected, and specifically:

 

• Booking and contract data → up to 10 years (tax and accounting obligations)

• Contact and request data → up to 12 months

• Marketing data → until consent is withdrawn

• Cookies and browsing data → as specified in the Cookie Policy

 

 

5. DATA SHARING

 

Personal data will not be sold to third parties, but may be shared with:

 

• IT and hosting service providers (website operation)

• Payment platforms (for bookings)

• Competent authorities, where required by law

 

All third parties are bound by confidentiality and GDPR compliance obligations.

 

 

6. TRANSFER OF DATA OUTSIDE THE EU

 

Data may be transferred to service providers located outside the European Economic Area (EEA). In such cases, we ensure that transfers comply with the Standard Contractual Clauses approved by the European Commission or other lawful safeguards under the GDPR.

 

 

7. USER RIGHTS

 

Under Articles 15–22 of the GDPR, you have the right to:

 

• Access your personal data

• Request rectification or updates

• Request deletion (“right to be forgotten”)

• Restrict processing

• Receive your data in a portable format

• Withdraw consent (for consent-based processing)

• Object to processing based on legitimate interest

 

To exercise your rights, you may send a request to: info@loftspa.it

 

If you believe that your data is being processed in violation of the GDPR, you may lodge a complaint with the Italian Data Protection Authority: www.garanteprivacy.it

 

 

8. DATA SECURITY

 

We adopt technical and organisational measures to protect personal data from unauthorized access, loss, or alteration.

 

 

9. COOKIE POLICY

 

Our website uses technical, analytical, and profiling cookies. For more details on their use, please refer to our Cookie Policy.

 

 

10. CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this Privacy Policy at any time. Updates will be published on this page along with the date of revision.

 

Loft SPA Massa Marittima

Effective date: February 2025

 

 

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